Frank Laudino knew it was time to update his company’s wireless LAN, but didn’t know when the company had the time to do it. Laudino is CIO of Aaron & Company, a thriving plumbing, heating, cooling and sheet metal supply wholesaler serving New Jersey and Eastern Pennsylvania.
The company’s 100,000 square foot warehouse runs two shifts Mondays through Friday and one on Saturday. At any given time there are about 25 workers with mobile computers connected to the wireless network to receive order picking instructions from the company’s Eclipse warehouse management system (WMS). Without the wireless LAN, order fulfillment would come to a standstill.
Wireless LAN Crucial to Entire Operation
So Laudino was worried when workers started experiencing coverage dead spots. He called Advanced Mobile Group for a consultation. Advanced Mobile Group had designed and installed the original wireless LAN 12 years previously and managed a more recent upgrade of Aaron’s mobile computers. “Advanced Mobile Group has been a trusted vendor for us for many years and we wanted their advice on what we should do about our network,” Laudino said.
A Quick and Careful Process With Major ROI
Advanced Mobile Group did some troubleshooting and got the failing access points running again, but believed there was a strong risk the problems would return because of the age of the equipment. The old, IEEE 802.11b standard access points also represented a data security risk because they did not support the advanced security that has become available. Advanced Mobile Group recommended replacing all seven of the old access points with newer-generation equipment.
“The only real risk I saw was the upgrade process itself. We needed someone that could get it done quickly and get it done right the first time. Our warehouse is critical to our operations. Advanced Mobile Group did a great job of managing the project and protecting our business.”
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