These days, mobile devices seem to be everywhere. Not only are they a driving force in consumer electronics, but there are plenty of businesses that benefit from having high tech solutions on hand to deal with day-to-day operations. The healthcare industry is no different; it’s essential that care providers can communicate effectively and efficiently with each other, as well as have ready access to patient data at all times.
As such, it’s imperative for healthcare companies to implement a mobility strategy, lest they fall behind and succumb to various delays and issues. However, considering the number of obstacles that can come up in the process, it’s crucial for everyone involved to have a comprehensive plan in place.
So, with that in mind, let’s take a look at the five steps that you need to take to get your mobility strategy up and running.
Step One: Assess Your Current System
Before you can know what a new policy can accomplish, it’s imperative that you understand the way things work right now. Where are there bottlenecks and delays, and what components are working properly?
Chances are you have some kind of digital system in place, but there still may be plenty of gaps that can be filled with a mobility strategy. It’s important that you take the time to create a comprehensive road map of how things are communicated currently so that you can develop a system that works best for your needs. Customization and personalization are crucial to ensure a smooth transition.
Step Two: Determine the Essentials
Whenever you roll out a new automated system, there are bound to be issues and bugs that pop up, but you can minimize these by planning ahead. Thus, you have to make a list of must-have features that will be included in your mobility strategy. These can include things like wireless connections, roaming, and security features, so it’s imperative that you have a comprehensive list.
Security is one aspect that most healthcare providers lack, particularly if staff members are using unsecured devices. Thus, it may be necessary to purchase units that can be distributed among your employees so that you can be sure that all sensitive data is safe.
Overall, this list will provide you with a better understanding of the kind of system you need so that when you are building it out, you don’t miss or forget anything.
Step Three: Figure Out How It Will Impact Your Workflow
To ensure a smooth transition between systems, you want your new strategy to be as foolproof and mistake-free as possible. Thus, one thing that you should do before even building your network is to decide how things will operate. There will inevitably be some changes after you roll out the new system, but the more planning you can do ahead of time, the better off you and your staff will be.
Critical things to determine can include how messages are spread to staff members (i.e., texting), how data is transferred and accessed (password protected, tiered security levels), and whether existing systems will be included, such as your current data management software.
The key thing to remember is that efficiency and accessibility are the main purpose of implementing a new strategy, so try to ensure that your work flow will reflect those goals.
Alerts and Alarms
This is one aspect that can be integrated into your mobility strategy if you wish, so it’s imperative that you discuss how it will work. The most notable thing to consider is alarm fatigue. With so many patient alerts and warnings in place, many staff members tune them out until things get really serious. As a result, you want to see if there is a way for you to streamline and eliminate redundant alarms so that you can minimize this problem.
One method will be to assign severity levels to each alarm, considering that the majority of them do not require bedside attention. Also, you can make sure that only the people dedicated to that patient receive the notification, not just whoever is closest.
Step Four: Plan Your Roll Out
Typically speaking, to ensure that things run smoothly and to avoid complications with the new system, you should develop a strategy to roll out different components at varying times so that your staff has a chance to adapt to the new method. Overall, this will ensure that you can identify problems and correct them piece by piece, rather than getting overwhelmed by a barrage of new issues as people struggle to learn the system.
The important thing to remember, though, is that once a new phase comes online that everyone switches over immediately to the new hardware. You cannot have a discrepancy with some people on the old system and some on the new, as this could lead to even more problems down the line.
Overall, the benefits of implementing a mobility strategy for your healthcare company are immense, so you should focus on making that a priority. Whether it’s streamlining operations, improving patient care, or increasing cyber security, the right mobility platform can make a world of difference for both you and your clientele.